After 2pm
By 10am
Office hours are 9am-5pm 7 days a week.
Cancellations of a booking received more than 30 days prior to the arrival date, can be processed in 2 ways:
Pets are permitted on selected caravan/tent sites and cabins outside of Summer School Holidays with prior permission from management.
To confirm your reservation/s, a deposit is required at the time of booking via credit card or BPAY. Payment of the deposit via BPAY requires actioning immediately to allow for processing, in order to confirm the reservation.
Failure to receive a deposit will result in automatic cancellation of the booking/s.
Payment of the final remaining balance is due prior to 30 days of your arrival date.
Travel insurance and weather events
It is highly advised to look at travel insurance for cover due to unforeseen circumstances including weather events/conditions, event cancellations, medical expenses, health pandemics and loss or damage to personal baggage. Within the cancellation period of your booking, a refund will not be made due to weather conditions/events.
Pets
Pets are permitted on designated sites and cabins with prior approval from management subject to the conditions of our Pet Policy. Pets are not permitted in the Park during Summer School Holidays. Please check with our Guest Services Team for exact dates.
Vehicles
Strictly only one vehicle is allowed per site/cabin. Limited parking for additional/visitor’s cars is available outside the front fence of the park. Please contact reception prior to arrival if you are bringing a trailer or boat as we cannot guarantee space to park these on-site.
Fires
Fires are not permitted in the park (including coal based BBQs), other than our seasonalcommunal Fire Pit which is to be lit and managed by park staff only.
